Troubleshooting Guide for Jupyter Notebooks

Persistent Volumes and Persistent Volumes Claims

First, make sure that Persistent Volumes Claims (PVCs) are bounded when using Jupyter notebooks. This should not be a problem when using managed Kubernetes. But if you are using Kubernetes on-prem, check out the guide to Kubeflow on-prem in a multi-node Kubernetes cluster if you are running Kubeflow in multi-node on-prem environment. Otherwise, look at the Pods stuck in Pending State guide to troubleshoot this problem.

Check the status of notebooks

Run the following commands replacing ${NOTEBOOK} with your notebook file name:

kubectl get notebooks -o yaml ${NOTEBOOK}
kubectl describe notebooks ${NOTEBOOK}

Check the events section to make sure that there are no errors.

Check the status of statefulsets

Make sure that the number of statefulsets equals the desired number. If it is not the case, check for errors using the kubectl describe.

kubectl get statefulsets -o yaml ${NOTEBOOK}
kubectl describe statefulsets ${NOTEBOOK}

The output should look like below:

NAME            DESIRED   CURRENT   AGE
your-notebook   1         1         9m4s

Check the status of Pods

If the number of statefulsets didn’t match the desired number, make sure that the number of Pods match the number of desired Pods in the first command. In case it didn’t match, follow the steps below to further investigate the issue.

kubectl get pod -o yaml ${NOTEBOOK}-0

• The name of the Pod should start with jupyter.
• If you are using username/password auth with Jupyter the pod will be named jupyter-${USERNAME}.
• If you are using Identity-Aware Proxy (IAP) on GKE, the pod will be named as follows: jupyter-accounts-2egoogle-2ecom-3USER-40DOMAIN-2eEXT, where USER@DOMAIN.EXT is the Google account you used with IAP.

Once you know the name of the pod, run:

kubectl describe pod ${NOTEBOOK}-0

• Check the events for any errors trying to schedule the pod.
• One common error is not being able to schedule the pod because there aren’t enough resources in the cluster.

If the error still persists, check for the errors in the logs of containers.

kubectl logs ${NOTEBOOK}-0

Delete notebooks manually

It is possible to delete notebooks manually with the following command:

kubectl delete notebook ${NOTEBOOK}

Note that deleting the statefulset is not enough, it’s necessary to delete the notebook resource.

Note for GCP Users

If you’re using Google Cloud, you may encounter an error, such as:

Type     Reason        Age                     From                    Message
----     ------        ----                    ----                    -------
Warning  FailedCreate  2m19s (x26 over 7m39s)  statefulset-controller  create Pod test1-0 in StatefulSet test1 failed error: pods "test1-0" is forbidden: error looking up service account kubeflow/default-editor: serviceaccount "default-editor" not found

To fix this problem, create a service account named default-editor with cluster-admin role.

kubectl create sa default-editor
kubectl create clusterrolebinding cluster-admin-binding --clusterrole cluster-admin --user default-editor

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